Last updated: 10 March 2026
Introduction
These Terms and Conditions (the “Terms”) describes in detail your rights and responsibilities relating to the provision of the Website and services by Ten Million Insights. By accessing the Website or engaging Ten Million Insights for services, you agree to be bound by these Terms. If you disagree with any part of the Terms then you must cease usage of the Website and must not access Ten Million Insights services.
Ten Million Insights reserves the right, at its sole discretion, to modify or replace these Terms at any time by updating this page. Ten Million Insights will use reasonable endeavours to provide you with notice of the updates to the Terms. Any modifications to the Terms will be in effect immediately after a notice of the updates is made, and it is your responsibility to review these Terms regularly to ensure you are updated to any modifications.
Services
Ten Million Insights provides digital marketing strategy, analytics, and execution services for website SEO, AI visibility, UX, CRO, email marketing and organic social media.
Information provided on this website is for informational purposes and does not constitute a professional service agreement until a contract is signed.
Payment terms
Payment of invoices shall be received within 30 days of the invoice issue date (Net 30).
If payment is not received within a grace period of 7 calendar days after the invoice due date, then a fixed late fee will be applied to the outstanding invoice amount. The amount of this late fee will be based on the total amount payable, and will be added to the total amount payable, to be paid immediately.
Refunds and revisions
Due to the nature of the services, which involve time, expertise, and customised deliverables which cannot be returned, all fees are non‑refundable once deliverables have been provided. Refunds may be considered only if Ten Million Insights is unable to deliver the agreed‑upon services.
The service includes one round of revisions to address reasonable adjustments, to be requested in writing by the Client within five business days of a deliverable being provided. Additional revisions or changes outside the original scope will be billed as additional services.
Intellectual property
Ownership of all deliverables created specifically for the Client under an SOW will only transfer to the Client upon payment in full of the agreed-upon fees.
Ten Million Insights retains all intellectual property rights in any pre‑existing or newly developed templates, processes, methodologies, and workflows used to perform the services. Ten Million Insights may reuse such materials for other clients.
The Website, www.tenmillioninsights.com is operated by Ten Million Insights. It is a violation under law to use any intellectual property of the Website in whole or in part, and may be prosecuted to the fullest extent permissible by law. Intellectual property includes, without limitation, all images, videos, graphics, text, files, designs, and logos owned by Ten Million Insights.
Confidentiality
All proprietary business information, trade secrets, and financial data shall be kept strictly confidential.
Limitation of liability
Ten Million Insights’ total liability for any claim relating to its services is limited to the amount paid by the Client for those services. Ten Million Insights is not responsible for any indirect, incidental, or consequential loss or damages, including loss of data, revenue, business results, or business opportunities. This limitation applies to the fullest extent permitted by law.
When accessing the Website, Ten Million Insights does not guarantee that the Website is free from computer viruses or any other harmful components.
Contact
If you have any questions about the Terms, or wish to report a copyright infringement, please contact Ten Million Insights via email at the address: info [at] tenmillioninsights [dot] com.